TEL: 818-518-9889
Email: Sales@SuperchargersOnline.com
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Shipping & Returns

Shipping Policy

No product shall be shipped until payment has been received in full. Shipping and handling charges on all orders vary depending on size, weight, insured value and shipping destination. Our online shopping cart will provide an estimate for shipping charges. Occasionally actual shipping charges differ from those quoted, in which case you will be contacted by a SuperchargersOnline.com representative before your order is processed. For the Customer's protection, we ship only to the verified billing address of the Customer's credit card. In some circumstances, international shipping may be available. Email sales@superchargersonline.com for details.

Return Policy

• Orders that are cancelled before any product is shipped will be subject to a 10% processing fee.
Superchargers Online will NOT accept ANY returns on ATI ProCharger Products.
Superchargers Online will NOT accept ANY returns on electronic items. (ie. Fuel Pumps, Coil Packs, Programmers, etc.)

• Superchargers Online offers a 30-day return policy on selected items based on manufacturer return policies. For further information not listed, please contact a Superchargers Online customer support representative.
Please call 818-518-9889 or e-mail our Returns Department at brian@superchargersonline.com to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and nature of the problem.
• All products returned MUST BE: 100-percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.
• Customer is responsible for shipping charges on returned items.
• Superchargers Online strongly recommends you fully insure your return shipment in case it is lost or damaged and use a carrier that can provide you with "Proof of Delivery" for your protection.
• Superchargers Online recommends you package returns properly so no damage will occur to the parts during transit. Make sure all items are secure and cannot cause damage to each other during shipment. If Non-defective parts arrive damaged, we have a right to refuse the return. All returns have to be in like new condition.
• All non-defective returns must be in “like new condition”: “Like new condition” is defined as all parts having no damage, complete, no missing parts and blemish free.
• If merchandise arrives damaged: save the merchandise AND the original box and packing it arrived in, notify Superchargers Online immediately to arrange for a carrier inspection and a pick-up of damaged merchandise.
• DEFECTIVE returns can be returned directly to Superchargers Online within 30-days from the invoice date, at Superchargers Online's discretion for: credit, replacement, exchange or repair.
• Manufacturer restrictions apply and are outlined in our detailed policy. Any item that is missing the UPC can ONLY be replaced with the same item. After 30-days, all manufacturers' warranties apply.
• NON-DEFECTIVE returns can be accepted directly by Superchargers Online within 30 days from the invoice date, at Superchargers Online's discretion for: credit, exchange. All NON-DEFECTIVE returns are subject to a 20-percent restocking fee. Any credits will be issued by check or a credit card by Superchargers Online within 30-days of receiving the returned goods.

SuperchargersOnline.com reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued. Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to SuperchargersOnline.com on returned items, unless SuperchargersOnline is at fault.

Disagreement with These Terms and Conditions
If you disagree with any of the terms and conditions of this User Agreement, please do not visit, browse, shop, access or otherwise use this Site.

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